Privacy Policy

At Flippz (flippzfootwear.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our site or place an order, we collect certain details to fulfill your request:

Personal Details: Name, billing address, shipping address, email address, and phone number.
Order & Payment Info: Payment details (processed securely via encrypted payment gateways; we do not store full credit card details).
Device & Usage Data: IP address, browser type, time zone, and cookies to optimize your browsing experience.

2. How We Use Your Information

We use your data strictly to:

Process and ship your orders, send order confirmations, and provide tracking updates.
Communicate with you regarding customer support or order inquiries.
Screen orders for potential risk or fraud.
Send promotional emails, special offers, and store updates (only if you opt-in; you can unsubscribe at any time).

3. Sharing Your Information

We do not sell or rent your personal information. We only share necessary data with trusted third-party service providers who help us run our business:

E-Commerce & Payment Processors: Shopify, PayPal, and credit card gateways to process transactions.
Shipping Carriers: Postal and courier services to deliver your packages.
Analytics & Marketing: Tools like Google Analytics or Meta Pixel to understand how customers interact with our website and improve marketing efforts.

4. Cookies & Tracking

We use cookies to keep track of items in your shopping cart, remember your preferences, and improve site navigation. You can adjust your browser settings to decline cookies, though some features of our site may not function properly as a result.

5. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal information. When you place an order, we retain your order information for our records unless you request its deletion.